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ConAgra CEO Shares Shopper Marketing Insights

May 25, 2009: 12:13 PM EST
ConAgra Foods executive vice president and chief marketing officer Joan Chow has revealed some of the secrets of her trade. Chow says that sales and marketing are completely aligned at ConAgra, with both departments seeing the need for a strong focus on shopper marketing. About three-quarters of the marketing team is out in the field with sales teams, linking shopper insights and category leadership, and working closely with shopper marketing itself, and in-store marketing. ConAgra refers to the process as Integrated Customer Marketing. Underpinning the effort is the focus on the company’s leadership values: authenticity, courage and vulnerability.
"ConAgra Culture", The Hub Magazine, May 25, 2009, © reveries.com
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